GROCERY STOCKER

Company Stockers create an exceptional customer service experience by ensuring the store is properly stocked with items for customers and providing prompt and courteous service to assist customers in locating items. Stockers can work in multiple areas including, dairy, frozen foods, and dry product areas.

Essential duties are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. The omission of specific statements or duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

The Company is committed to providing equal employment opportunities. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability, age, political affiliation, or any other category protected by federal, state, or local law or ordinance.

DUTIES/RESPONSIBILITIES :

  • Maintaining an atmosphere of enthusiastic customer awareness with a primary emphasis on fast, friendly, and accurate service.
  • Stocking shelves/units with appropriate items while ensuring conditioning and display of merchandise is done in accordance with Company standards.
  • Presenting Grocery Isles so they are neat and products are clearly visible to customers.
  • Ensuring sections are rotated 100% as they are stocked.
  • Items are date checked, all out of date items removed and placed in the nominated area for processing.
  • Isolating Damaged products and placing them in the correct location for processing.
  • Assisting with the receiving of items by unloading delivery trucks and placing items in the proper location in the stock area.
  • Observing and correcting all unsafe conditions that could cause associate/customer accidents.
  • Assisting in ensuring a clean environment throughout the store by wiping spills, sweeping floors, removing litter, mopping, etc.
  • Complying with safety standards while reporting malfunctioning equipment as necessary.
  • Performing additional duties as needed.

COMPETENCIES :

  • Exceptional customer service skills, creating an excellent store experience by stocking shelves/units appropriately, offering assistance, and maintaining a friendly and polite attitude.
  • Strong organizational skills to assist in properly and systematically arranging grocery items.
  • An ability to memorize the store layout and product locations to assist with customer inquiries and efficiently locate items.
  • Ability to establish and maintain effective and cooperative working relationships with others.
  • Ability to understand and carry out oral and written instructions.
  • Strong communication skills with both customers and coworkers.
  • Knowledge of and experience complying with equipment, safety principles, practices, procedures and strategies to promote effective operations for the protection of people and property.
  • Knowledge of and ability to operate equipment necessary to perform the duties of the position.
  • An ability to work flexible schedules through the day, evening, and weekend shifts.

EDUCATION AND EXPERIENCE :

  • High School Diploma or GED preferred.

LICENSES AND CERTIFICATIONS :

  • None

PHYSICAL REQUIREMENTS :

  • This position requires heavy lifting and carrying of objects up to 100 pounds with frequent walking, standing, bending, stooping, kneeling, reaching and inspecting work sites.